glad@gladottawa.ca+1 343-322-8782
Guiding Light Academy Logo
GUIDING LIGHTACADEMY OF DRIVING
!IMPORTANT NOTICE: No refund WILL BE ISSUED FOR LESSONS CANCELLED WITHIN 24 HOURS OF THE SCHEDULED start time•!IMPORTANT NOTICE: No refund WILL BE ISSUED FOR LESSONS CANCELLED WITHIN 24 HOURS OF THE SCHEDULED start time•!IMPORTANT NOTICE: No refund WILL BE ISSUED FOR LESSONS CANCELLED WITHIN 24 HOURS OF THE SCHEDULED start time•!IMPORTANT NOTICE: No refund for lessons cancelled within 24 hours•
Your Privacy Matters

Privacy Policy

We are committed to protecting your personal information and ensuring your experience with GLAD Academy is safe and secure.

Last Updated: January 26, 2026

1. Information We Collect

We collect information that you provide directly to us, such as when you create an account, book a lesson, subscribe to our newsletter, or contact us for support. This includes:

  • Personal identifiers (name, email address, phone number)
  • Driver's license information (for course registration)
  • Payment information (credit card details processed securely via Stripe)
  • Booking history and course progress data

2. How We Use Information

We use the information we collect to provide, maintain, and improve our services, including:

Service Delivery

Processing bookings, generating certificates, and tracking your learning progress.

Communication

Sending lesson reminders, schedule updates, and answering your inquiries.

Legal Compliance

Meeting MTO requirements for student record-keeping and certification.

Security

Detecting and preventing fraud, unauthorized access, and other illegal activities.

3. Data Protection

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Payment transactions are encrypted using SSL technology and processed by a heavily authenticated payment gateway (Stripe). We do not store full credit card numbers on our servers.

4. Sharing & Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Ministry of Transportation (MTO)To process your BDE course certification and update your driver record.
  • Service ProvidersCompanies that perform services for us, such as payment processing, email delivery, and hosting.
  • Legal RequirementsIf required to do so by law or in the good-faith belief that such action is necessary to comply with legal laws or processes.

Have Questions?

If you have any questions about this Privacy Policy, please contact our Data Privacy Officer.

glad@gladottawa.ca